I want to order multiple copies of the game. What should I do?
You can ship up to four copies by just adding $60 per extra copy. If you want more, contact Clay at firstname.lastname@example.org and he will figure out the cost.
Last updated: October 26, 2017 10:27
Will you mark this as gift/effects/personal/used for me when you ship it to me?
Last updated: October 26, 2017 08:18
This game looks cheap. Why is it 60 dollars?
What you see in the video is a paper prototype. The game is still in development, and we don't want to finalize components until we are ready. The final product will include the following components:
The cards will be heavy-weight, have a linen finish and ebony core, and feature dozens of pieces of unique full-color art. The board will be a quad-fold, double-sided mounted map board. The dice will be a pair of custom-engraved twelve-sided dice. The meeples will be custom-cut wood, and there will be around 70 to 80 of them. The faction boards will be thick, like the player boards for Vast: The Crystal Caverns. We will include both a learn-to-play guide and rules reference, and we have stretch goals planned to add more scenarios to further increase replay value.
Last updated: November 09, 2017 08:49
Can you add anything from the Vast series to my order?
No, we don't want to complicate our logistics further.
Last updated: October 26, 2017 10:27
Will you be translating the game into other languages?
We are not translating the game into any other languages, and we have no plans to do so.
Last updated: November 19, 2017 11:52
Can I pledge $1 and figure out my pledge later?
Yes, we will have a pledge manager, so you will be able to customize your pledge when the campaign ends. However, if you wait until after the campaign ends to set your final pledge level, we cannot guarantee you the same price or the free expansion that we've offered Kickstarter backers. We will do everything in our power to keep the price the same after the campaign ends, but some aspects are beyond our control.
Last updated: November 21, 2017 10:35
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.
Why can’t I log into my account?
Request a login link to your survey by entering your email here:
BackerKit will send you an automated email with an invite link to whatever email you pledged with.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
Can I upgrade or get multiple copies of my pledge?
This depends on the project creator’s decision. If you are unable to see the ‘Want to switch your pledge level?’ after clicking on your pledge amount under “Pledge Level” in your survey, then the project creator would prefer people not to switch pledge levels.